Using Ounie

Shopify

Connect your Shopify store to load its products, pages, blog articles, and policies into a brain, keep it current automatically as the store changes, and add a grounded, cited Ask widget to your storefront — no theme code.

How it works#

From Settings → Shopify, enter your store domain and install the Ounie app, which authorizes read-only access to your catalog and policies. Ounie pulls your products, pages, blog articles, and store policies (shipping, refund, privacy, terms) through the Shopify Admin API and turns each into a source in the brain you choose — synthesized into the same connected wiki and graph as everything else. Your billing and brains stay on ounie.com — the Shopify app is purely the connector.

Staying current#

Once connected, Shopify webhooks keep the brain in step with your store: when a product, page, or article is created, updated, or deleted, Ounie re-syncs just that item — and removes sources for things you delete. There is nothing to schedule and no manual re-import; your storefront answers track your real catalog.

The storefront Ask widget#

The Ounie Ask widget installs on your storefront as a Shopify theme app embed — no theme code. In the theme editor, open App embeds, turn on Ounie Ask, and paste the widget ID shown in your Ounie dashboard. It gives shoppers a grounded, cited answer bubble that draws only from your store’s real products and policies — great for pre-sale and support questions. Your storefront domain is allowlisted automatically, and the widget is metered by your included widget allowance, then credits, like any other Ounie widget.

Set it up#

• 1. Connect. In Settings → Shopify, enter your-store.myshopify.com and install the app.
• 2. Pick a brain to load your store into, then press Sync now to run the first load.
• 3. Turn on the widget. Enable the Ounie Ask app embed in your theme editor and paste your widget ID.